Simplify the business of government

Our solutions transform cumbersome paperwork into simple and familiar online services across a diverse range of critical government processes. The Adobe Intelligent Document Platform, which forms a core part these solutions, lets you extend your legacy and core business systems to easily and more securely interact with citizens, businesses, employees, and other government agencies.

By integrating XML with PDF, the standard document format that has been adopted by governments around the world, the   Intelligent Document Platform helps agencies:

• Provide easy, efficient online services for constituents
• Build streamlined, effective operations that improve response time and reduce costs
• Facilitate interoperability and collaboration among agencies
• Protect the privacy and authenticity of communications

Improve Government Effectiveness and Reduce Costs

The simplest route to effective e-government
With our solutions, government agencies can meet the challenge of e-government, delivering on its promises of increased constituent satisfaction and lowered cost—without sacrificing the integrity of essential business processes. The solutions address three key components of government information processes:

• Use of electronic forms to simplify data capture, expand the citizen reach and access, and quickly integrate information into the organisation’s systems
• Collaborative creation, revision, and approval of documents
• Dynamic generation of regulatory documents and citizen-focused information via multiple channels of distribution

Document Process Management

Eliminate costly paper processing while maintaining information integrity and security
To gain the benefits that e-government mandates, it’s critical for agencies to replace thousands of paper-based forms with easy-to-use, intelligent online forms. By enabling self-service, agencies can dramatically improve the efficiency and productivity of government workers, eliminate re-keying efforts, and reduce errors in information processing.

Intelligent, intuitive online forms capture data more securely, then automatically select specific information and route it through the appropriate processes—immediately and tightly integrating with other applications.

Our solutions work with a variety of back-end platforms and information systems—facilitating collaboration and coordination with other agencies, suppliers, and private organisations. Adobe forms can extract data from documents used in one workflow application and automatically transport the data to other applications that need it. For example, Grant Aid Applications can be flowed into government and EU financial and statistical systems.

The results: lower costs, faster integration of data within and across agencies, and improved responsiveness to constituent requests for services.

Document Collaboration

Streamline document exchange, review, and approval
As documents are shared between departments and beyond the agency, paper-based document review and approval processes become more difficult to manage.

Our solutions address the need to protect the integrity of document content as it is processed through the workflow using authorised access—yet ensure that the content can be easily reviewed, commented on, approved, and archived.

Documents can be automatically routed, tracked, and integrated into core applications such as document management systems to manage the full collaboration process.

Document Generation

Gain self-service efficiency while retaining document diversity and compatibility
Agencies want to improve the quality and cost effective delivery of customer-facing documents by automating their processes. And they want a single solution to facilitate globalisation of all content—all without limiting or compromising the rich variety of data (such as text and graphics) that the source documents include.

Our solutions for document generation enable you to automatically take information from enterprise-class and legacy workflow applications and dynamically convert it into the high-quality, customised, personalised, and legally compliant documents you expect.

Adobe document-generation technology ensures that government agencies can produce dynamic, compliant, and customised documentation for print, e-mail, fax, or Web delivery using Portable Document Format (PDF) as the universal foundation. For example, generate a paper copy of a license for a citizen and an exact electronic copy for archiving and for distribution to another department by e-mail, all from the same data. Everyone—citizen, agency, and supplier—gets the information they want in the format that best meets their needs.