What We Do

Large organisations have a high reliance on paper forms and documents to service customers. This takes many forms, from initial applications for a service, product or loan to ongoing communications through invoices, statements and notifications.   This requires manual intervention by staff and contributes to mounting overheads.

Each year, a typical organisation of 1,000 copies 9 million pages, prints 4 million pages, sends and receives 1 million fax pages and spends 81,700 hours shuffling paper from one location to another. (Source IDC)

Primarily focusing on the generation of forms and documents in both paper and electronic formats DocAgility helps finance and government clients to:

• Produce Dynamic, compliant and customised documentation for print, e-mail, fax and web delivery.
• Enable collaborative working for the creation, revision and approval of documents. Share information while protecting the integrity of document content.
• Enable rapid delivery of customer interaction with the ability to integrate customer information in back-end systems.

The objectives are to reduce costs with more efficient processes and to specifically:

• Eliminate re-keying of data
• Enable straight through processing
• Provide user relevant front-ends to enable rapid input and capture of valid data
• Consolidate information where appropriate, and finally to
• Automate forms

DocAgility was established specifically to meet the needs of organisations that must manage the costs of paper shuffling while maintaining and improving customer service standards.

Our solutions provide documents with in-built intelligence. We connect people, documents and data.