Products

Organisations are spending $15 billion annually to re-key information into core application systems (Source: The Gartner Group)

Business processes drive your organisation, and every business process has three key steps. DocAgility delivers solutions based on the needs of our clients in all three areas.

First you need to capture information from customers, partners or employees. Second you need to route that information through your organisation, potentially integrating multiple people, departments and business systems. Third, you need to present the result of the business process as print or electronic output – for example, a statement, a contract or an approved loan application.

CAPTURE

Your business processes are the face or your organisation. They’re how customers, partners and even your own employees experience your. Capturing information through manual or paper-based processes is slow, error-prone, and expensive. We use Adobe technologies to provide flexible, intuitive access to your core business processes through intelligent documents.

Automatic calculations and validations and the ability to automatically fill in fields based on previous input, help capture information online correctly and completely. Just as critical, these intelligent PDF’s eliminate re-keying errors, speed processing and reduce costs. This is crucial for organisations with intelligent data-capture requirements such as loan applications or government forms.

Our intelligent documents offer flexibility and efficiency. For example, a single data-capture template delivers an appropriate format to any browser, on any device. An every user gets a format tailored to their specific needs, with no need for plug-ins or downloads of proprietary software.

Adobe capture technologies include: Adobe Acrobat, Reader Extensions, Form Server, 2D Barcode. 

INTEGRATE

Our solutions extend your business processes by intelligently linking people to your core systems, and by automating the flow of infomation and approvals. These solutions deploy rapidly because they leverage your investment in existing enterprise infrastructure.

XML-based technologies a standard was to define information so it integrates easily with multiple operating systems network architectures, output devices database and e-mail products. You can quickly extend your existing missions-critical applications to customers, suppliers and employees or you can create new more efficient processes that span several departments and business systems.

For example an online mortgage process begins with a customer completing an intelligent, intuitive application form through a web browser. The application is then automatically routed through the required approval process. Because much of the process is automated, based on business rules, the end result is that the customer gets approval in minutes, rather than days – a crucial service and business differentiator.

An example for an expense claim solution has an employee submit expense information at her desk and business rules determine where it goes next - to her manager. If the manager doesn’t action it within a defined period the claim is routed to an alternate approval authority. Compared to a manual or paper-based process, this solution increases productivity, reduces cycle times and substantially cuts costs. 

Adobe technologies included in our integrate solutions are: Adobe Workflow Server, LiveCycle Designer, Reader Extensions, Form Manager, LiveCycle Forms, LiveCycle Bar-coded Forms.

PRESENT

Your customers, partners and employees experience your organisation through output generated from your core business system – output such as statements, loan documents, insurance policies etc. That output needs to be easy to read, well branded and personalised. But the output from EFP, CRM and other core systems is typically report-like and unstructured and requires expensive, time-consuming custom programming to make it more user-focused.

Adobe output solutions are the industry standard for generating sophisticated, customer-focused output from any data source, with no need for custom programming. From a single template, the solution lets you deliver information as high-fidelity, compliant put to e-mail, print, fax or any browser-based device. And the technology dynamically generates output customised for each customer, based on preferences and profiles.

Your customers, partners and employees get the information they need in the format that best meets their requirements and you get improved service, consistent branding and lower costs.

Output and present solutions include the following Adobe technologies:

Adobe Document Server, Output Designer, Central Pro Output Server, Output Manager, EASY Archive and the Adobe Acrobat family.